Privacy Policy

Dubai Healthcare City (DHCC) is committed to protecting your personal information provided via our website or given to DHCC in other ways. You may provide Personal Information when you request or acquire a product or service from DHCC, provide a product or service to DHCC, complete a survey or questionnaire, enter a competition, participate in forums or when you communicate with DHCC by e-mail, telephone or in writing for example if you contact customer service or provide feedback.

This privacy policy explains the following:

  • What information DHCC may collect about you
  • How DHCC will use informati​on we collect about you
  • When DHCC may use your details to contact you
  • Whether DHCC will disclose your details to anyone else
  • How long DHCC will keep personal inormation
  • The use of cookies on DHCC website and how you can reject these cookies
  • How to contact DHCC

DHCC may, from time to time, review and update this privacy policy statement to take account of new laws and technology and changes to DHCC's operations. Please visit this page periodically, to check for updates.

What information DHCC may collect about you

DHCC collects personal information from a variety of sources, including from members of the public, advertisers, prospective employees, mailing lists, recruitment agencies, contractors and business partners. In general, the personal information DHCC collects includes (but is not limited to) name, address, contact details, gender, occupation, in some cases membership of professional associations and, where relevant, certain financial information (each such item being "Personal Information").

How DHCC will use information we collect about you

DHCC may use Personal Information for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection.

DHCC generally uses personal information to: Provide you with products or services you have requested To personalise and customise your experiences on our website DHCC may use Personal Information to communicate with you and to provide you with ongoing information about opportunities in which DHCC believes you may be interested.

In most cases where DHCC asks you to provide Personal Information, if you do not provide DHCC with that information, DHCC will not be able to provide you with the requested product or service.

When DHCC may use your details to contact you

DHCC may contact you: In relation to the functioning of any service you have signed up for in order to ensure that DHCC can deliver the services to you Where you have opted to receive further correspondence For marketing purposes if you have requested to opt in to future communications from DHCC, companies within DHCC or DHCC's parent company, TECOM Investments. 

Whether DHCC will disclose you information to anyone else

DHCC may disclose personal information to other companies in DHCC or its parent company TECOM Investments that may only used as set out above.

How long will DHCC keep personal information

We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with DHCC.

The use of cookies on DHCC website and how you can reject these cookies

We may also use a feature of your browser called a cookie to assign your computer a 'User ID'. Cookies contain information by which DHCC can identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. DHCC may use information contained in cookies to make assumptions about the user of the computer. In some cases a web page might contain more than one cookie. The information gathered from these different cookies can be used to build statistical and demographical information about the user of that computer.

To disable your cookies, please refer to the help menu within your Internet browser.

How to contact the Data Controller

In the event that you have a question regarding this policy or the use of your personal data these should be addressed to: Email: info@dhcc.ae

How to unsubscribe from further communication

Please email info@dhcc.ae stating "unsubscribe" in the subject line.​​​​​

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