We are adding more services in Masaar and hence maintenance operation is scheduled starting Thursday, May 17, 2018 2:00 PM until Saturday, May 19, 2018 11:59 PM. During this period, no portal functionality will be available. Sorry for any inconvenience

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Day Without Service Centers Initiative

​​​Dear Valued Partner,​

Dubai Healthcare City Authority (DHCA), the governing body of the Dubai Healthcare City free zone, is pleased to announce its participation in the Dubai Government's initiative, 'A Day Without Service Centers', on Thursday, October 26, 2017.  ​

The initiative, launched by the Dubai Department of Finance, aims to encourage customers to opt for smart channels to obtain and complete government services and transactions.

DHCA advises its partners and customers to use the e-services portal 'Masaar', which provides an extensive portfolio of online services for professional and commercial licensing, government services and medical attestation, among others.

In addition, several core government services such as visa applications, renewals, transfers, and cancellations as well as issuance of letters are fully automated and available through Masaar. (To access Masaar, visit www.dhcr.gov.ae and click 'E-services'.)

Please note: On October 26, service counters for Dubai Healthcare City Authority – Regulatory will remain open for transactions that require a person's presence. However, any walk-in customers whose service requests can be processed digitally will be directed to various smart channels.

We look forward to your support to transform Dubai into one of the smartest cities in the world!​

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