We are adding more services in Masaar and hence maintenance operation is scheduled starting Thursday, May 17, 2018 2:00 PM until Saturday, May 19, 2018 11:59 PM. During this period, no portal functionality will be available. Sorry for any inconvenience

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Medical document issuance automation

​​In line with its commitment to excellence and smart governance, Dubai Healthcare City Authority – Regulatory (DHCR), the independent regulatory arm of Dubai Healthcare City Authority, is pleased to introduce online medical document issuance and attestation exclusively via its e-services portal 'Masaar'. To access the service please click here

All business partners are invited to submit medical document (i.e.: sick, medical reports and patient escort certificate) attestations via Masaar.


Please note:
The cutoff date for all manual attestations is July 1, 2017​. Manual submissions will no longer be processed after the cited date.
Payments for issuance and attestations will be made through Masaar.
Purchased unused coupon books are refundable at our finance counters located in the Ibn Sina Medical Complex (building 27), Block B- Ground Floor.

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