Notice: Dear Customer, the portal will be unavailable from Thursday, September 26 (7:00 pm) till Saturday, September 28 (7:00 pm) due to maintenance activities. We appreciate your understanding. Sincerely, Masaar Team.

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Day Without Service Centers Initiative

​​​Dear Valued Partner,​

Dubai Healthcare City Authority (DHCA), the governing body of the Dubai Healthcare City free zone, is pleased to announce its participation in the Dubai Government's initiative, 'A Day Without Service Centers', on Thursday, October 26, 2017.  ​

The initiative, launched by the Dubai Department of Finance, aims to encourage customers to opt for smart channels to obtain and complete government services and transactions.

DHCA advises its partners and customers to use the e-services portal 'Masaar', which provides an extensive portfolio of online services for professional and commercial licensing, government services and medical attestation, among others.

In addition, several core government services such as visa applications, renewals, transfers, and cancellations as well as issuance of letters are fully automated and available through Masaar. (To access Masaar, visit and click 'E-services'.)

Please note: On October 26, service counters for Dubai Healthcare City Authority – Regulatory will remain open for transactions that require a person's presence. However, any walk-in customers whose service requests can be processed digitally will be directed to various smart channels.

We look forward to your support to transform Dubai into one of the smartest cities in the world!​

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