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  • first public list of violations and fines announced for the dubai healthcare city

    first public list of violations and fines announced for the dubai healthcare city

    Tuesday, March 1, 2016

    Dubai. [March 1, 2016]. Dubai Healthcare City Authority (DHCA), the governing body of Dubai Healthcare City, today announced the 2016 list of violations and fines to the public. 

    Available through the new portal ( of the Dubai Healthcare City Authority - Regulation (DHCR), the independent regulatory body within the free zone, the list aims to further build patient safety standards and promote fair and transparent practice. 

    The list will be effective beginning April 1, 2016. 

    Dr Ramadan AlBlooshi, Chief Executive Officer, DHCR, said, “While we have consistently educated clinical facilities [within the free zone] on our quality and compliance standards since founding in 2002, we wanted patients to be more involved in their own care. By being transparent, we are empowering patients to play a proactive role in their safety with accessible tools to identify violations.” 

    The 2016 list has been drawn by analyzing data from compliance and assurance within the free zone, and standards by health authorities and other free zone jurisdictions. 

    The list outlines close to 120 violations for both clinical and non-clinical activities within the free zone. The violations include failure to display patients’ rights and responsibilities prominently in a healthcare facility; issuing a sick leave certificate without medical justification; and unlicensed employees working in a healthcare facility. 

    The enforcement tools include fines that vary from Dhs1,000-25,000, and / or disciplinary measures such as warning, suspension, permit cancellation and deregistration of a company. 

    “By putting such tools in place, we strive to reduce non-compliance and increase patient safety. Along with these tools, we work closely with our clinical partners through workshops and quality assurance education sessions,” said Dr AlBlooshi. “DHCR has stringent regulations to ensure an environment that doesn’t put patient safety at risk,” he added.  

    In line with the growth in clinical facilities and specialties, the free zone recorded an increase in violations.  

    By the end of 2015, clinical offerings in the free zone increased by 28% to 159 from 124 in 2014, while on-site inspections were up from 30 in 2014 to 152 in 2015.  Last year, DHCR increased the number of licensed healthcare professionals by 20%, licensing 919 healthcare professionals, bringing the total to 5,400 from 4,534 in 2014. It also increased specialties by 68% from 90 in 2014 to 152 in 2015. 

    The number of violations recorded in DHCC increased almost six-fold, up from 13 in 2014 to 88 in 2015. Common violations included categories covering unlicensed employees (28%); unlicensed services (22%); unauthorized medical advertisements (16%); and health and safety (9%). 

    “This increase [in violations] is expected and is at par with the free zone’s expansion,” said Dr AlBlooshi, adding that DHCR will continue to carry out random inspections to ensure the Authority’s regulations, policies and standards are being adhered to. 

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