Notice: Dear Customer, the portal will be unavailable from Thursday, September 26 (7:00 pm) till Saturday, September 28 (7:00 pm) due to maintenance activities. We appreciate your understanding. Sincerely, Masaar Team.

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COVID-19 Update - Issuance of new visas suspended

16 March, 2020. In line with directives from the Federal Authority for Identity and Citizenship, we would like to inform you about the suspension of certain visas effective from Tuesday, 17 March until further notice.

Dubai Healthcare City Authority, the governing body of Dubai Healthcare City (DHCC) instructs all clinical and non-clinical partners to defer any new visa applications covering visit, employment and residence. However, requests for visa renewals and amendments will continue to be processed by Dubai Healthcare City Authority – Regulatory (DHCR) through Government Services via Masaar.

Please note: The suspension does not apply to visas issued prior to 17 March and diplomatic passport holders. 

For queries, please email DHCR's Government Services Team (GSO.inquiry@dhcr.gov.ae). 

We look forward to your understanding and support to help limit the spread of COVID-19.

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