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DHCA Alert: COVID-19 Update – Suspension of in-store operations for certain commercial companies & extended suspension for hospitality & wellness services

25 March, 2020. In line with precautionary measures from the Government of Dubai and in cooperation with the National Emergency Crisis and Disaster Management Authority, Ministry of Health and Prevention, and Dubai Economy, certain commercial establishments in the Dubai Healthcare City (DHCC) free zone are to remain closed with immediate effect until Wednesday, 8 April.

Dubai Healthcare City Authority, the governing body of DHCC, instructs companies to comply with below:

  • Suspend in-store operations
    • Applicable to all companies with trading activities in flowers and chocolates, trading medical equipment, and nutritional products, among others; instruction to suspend in-store operations, and operate exclusively online during the aforementioned closure period.
  • Close operations
    • Applicable to men's and women's salons. 
  • Extended suspension
    • Applicable to shisha cafes, gyms and fitness centres, massage parlours and spas. (Previous suspension until Tuesday, 31 March; refer to DHCA announcement dated 17 March.)

Note: The temporary closure doesn't apply to grocery stores, supermarkets, pharmacies, document clearing, and facility management services. The number of shoppers at any time in these outlets must not exceed 30% of capacity, and customers should maintain a social distance of two metres from each other.

Regular inspections will be conducted by DHCA Departments and Dubai Economy to ensure the compliance; partners will face violations for non-compliance.

We look forward to your understanding and support to help limit the spread of COVID-19.  

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