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DHCA Alert: COVID-19 – Update to clarify permit for exempt vital and support services

06 April, 2020. Dubai Healthcare City Authority (DHCA), the governing body of Dubai Healthcare City (DHCC) would like to update you about the exemption for vital and support services in relation to the sterilisation programme.

Following our circular (dated 5 April), and as per available information, exempt sectors are not required to register via However, employees working in the exempted vital sectors must obtain a letter from their employers, stating movement to and from work. This letter will serve as documentation when checked/stopped by relevant authorities, and if required, to waive violations recorded on radar.  

DHCA advises employers in these exempt clinical and non-clinical facilities to include information such operating permit / commercial license and working hours in the aforementioned letter. 

Note: Non-exempt services are required to register via


For queries, email


We look forward to your understanding and support to help limit the spread of COVID-19. 



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