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DHCA COVID-19 Update: Reminder on DHCA COVID-19 Incident Protocol/ Updated Case Definition for COVID-19

17 September, 2020

Dubai Healthcare City Authority (DHCA), the governing body of the Dubai Healthcare City (DHCC), would like to reiterate to all its partners (clinical and commercial) on the need to follow the DHCA COVID-19 Incident Protocol.  Please also refer to the Updated Case Definition for COVID-19.

Please note that you must report a suspected or confirmed case in your facility within the same day of the incident. Failure to do so will result in penalties. Please send the notification email to the contacts below: 




For any suspected or confirmed COVID-19 case in schools, the notification email shall be sent through the contacts below: 

DHA: ;





To ensure you do not miss any updates, kindly review your contact information (primary and emergency contact emails and contact numbers including mobile) under 'Facility Profile' via Masaar.

We look forward to your understanding and support.

 Kind regards,  

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