For more information on how to set up your business in Dubai Healthcare City, click
The following steps are required of all Healthcare Operators (HCOs)/commercial organizations seeking to set up within the free zone:
To become operational, all interested parties must complete and submit an initial application form available at Dubai Healthcare City Establishing Facility, and a business plan along with other required documents such as passport and CV (for shareholders, directors and managers). If the facility is a branch, a commercial license or copy of the certificate of incorporation will also need to be submitted. DHCR requires this information to understand the applicant’s proposed business.
The Facility Licensing Department (FLD) will conduct a detailed review of each application, then submit it to the Facility Committee (FC) for review. If successful, the facility is issued a provisional approval letter with defined services, along with details on the conditions/restrictions that apply to the propsed facility. At this stage, facilities are not entitled to operate within the free zone until an operating license is issued.
Healthcare Operators (HCOs) will build their leased or purchased allocated units based on international healthcare standards approved by DHCR. The Facility Licensing Department also reviews all facility designs and construction of hospitals and healthcare facilities to ensure conformity with the Facility Guidelines Institute (FGI). Furthermore, the Facility Licensing Department (FLD) ensures all medical equipment used within Dubai Healthcare City is certified, appropriately maintained, and in impeccable working condition.
DHCR conducts awareness sessions with applicants – covering the pre-operating assessment requirements in detail – after which a pre-operational assessment of all Healthcare Operators (HCOs) is conducted, to ensure all operating requirements are met. These operating requirements are in place to ensure patient safety, enhance the quality of clinical care, and advance clinical excellence. Operating requirements include the following:
- Quality and patient safety requirements
- Clinical planning requirements
- Facility operating requirements
- Administrative requirements
The Facility Licensing Department (FLD) pre-operational assessment is a prerequisite to obtain a clinical operating license.